Eight areas, one honest score each, and two things to fix this month. A simple self-assessment you can repeat every quarter to see whether the business is getting stronger or drifting.
Our cohort data of 4,200 UK SMEs shows a widening gap between digitally-equipped operators and the rest, and it widens faster than most owners expect.
Conversion drops 80% between a 5-minute and a 60-minute reply. Here is the automation pattern that closes that gap in a weekend.
Manual replies, manual follow-ups, manual reports. We modelled the true annual cost across three SME archetypes — the numbers are larger than most owners think.
