01Move
DNA dimensions
Call-outs/day (split shop / emergency / contract), avg ticket (£68–£420), response time, MLA Approved Company status, B2B contract revenue, auto-key share, access-control install share.
All playbooksSmall business
Locksmith playbook.
An independent UK locksmith running a shop counter + 24/7 mobile emergency service, with auto + safe + access-control specialisms. The 2026 win is balancing emergency-call premium tickets with a recurring B2B contract book (landlords, letting agents, councils).
Reference fit-out · Locksmith
Overview
A UK indie locksmith in 2026 runs four engines: emergency call-outs (£89–£280, 64–74% margin, 4–8/day, premium evening/weekend tariff), shop counter — key cutting + lock sales + safe sales (£8–£280, 38–52% margin, 28–42 transactions/day), B2B contracts (letting agents, landlords, councils, schools — £900–£3,400/month per contract, 8–14 contracts on the books), and auto/transponder + smart lock install (£140–£640, 52–68% margin, growing fast in 2026). Maths: 6 emergencies × £148 × 26 days = £23k + 32 counter × £28 × 26 = £23k + £14k contracts + £8k auto/smart = £68k/month at a strong single-van site. Two-van operation lifts to £110k+. The 2026 strategy is the contract book — predictable monthly revenue smooths the lumpy emergency calendar and lets you hire a second technician without panic.
8–14
Call-outs/day
£148
Avg ticket
£12k/month
Contract book
№ 01 / What you'll need
Equipment list with real 2026 UK prices.
Sized for a 2–4 chair shop. Buy mid-range on chairs and clippers; cheap kit fails inside 12 months and walks away with your barbers.
01
Mobile van kit (per van)
Sprinter / Transit Connect (sign-written)
£14,000–£28,000 used
Bott / Sortimo van racking
£3,400–£6,400
Silca Futura Pro auto + standard key cutter
£3,400–£5,400
Keyline 994 Laser key cutter (auto)
£4,400–£6,400
Transponder programmer (AVDI / Autel IM608)
£3,400–£8,400
Lock-picking + bypass kit (Sparrows / Multipick)
£900–£2,400
Drill + drift + UPVC repair kit
£640
Stock van inventory (cylinders, deadlocks, padlocks)
£3,400–£8,400
02
Shop counter
Counter + key blank wall (400–800 SKUs)
£1,400–£3,400
Silca Triax Quattro (manual cylinder cutter)
£1,200
Engraver (trophies, tags, name plates)
£1,800–£3,400
Safe display (5–8 models — Burton / Phoenix / Chubbsafes)
£3,400–£8,400
Lock display (Yale, Banham, Mul-T-Lock, Avocet ABS)
£900–£2,400
Square / Stripe Reader + receipt printer
£280
03
Auto + smart specialism
Auto remote programming (Autel MaxiIM IM608)
£3,400
Transponder chip + remote stock (200 SKUs)
£2,400
Smart-lock demo board (Yale Linus, Aqara U200, Nuki)
£900–£2,400
Access-control reader + cloud subscription setup
£640–£1,400 per install
04
Back office + dispatch
Tradify / ServiceM8 job management
£28–£90/month
Cloud-routed phone (24/7 answering)
£140–£420/month
MLA Approved Company badge + checks
£640/year + DBS £40/staff
№ 02 / Where to set up
Location is half the business.
Counter + workshop
30–80 m² shopfloor + 12 m² workshop
Counter walk-in + van loading + bench all need space.
Van parking
≥2 sign-written van bays
Vans must be visible — 18% of leads come from livery.
High-residential catchment
≥20,000 households within 5-mile drive
Emergency response radius. Outside 30 min, you lose the job.
Daytime + evening accessibility
On main road, lit forecourt
Evening call-outs + late counter customers.
Class E
Existing commercial
No change-of-use needed.
Area tier
Rent / month
Notes
London Zone 1–3
£2,400–£6,400
Premium emergency tariff + corporate contract book.
London Zone 4–6 / suburban
£900–£2,400
Sweet spot. Letting-agent contract heartland.
Regional city centre
£900–£2,400
Mixed shop + mobile + auto. Strong contract pipeline.
Market town + rural hub
£420–£1,400
Only locksmith in 15-mile radius. Counter slow but emergency dominant.
№ 03 / Licences & registrations
Get the paperwork done before you sign a lease.
UK figures for 2026. Lead times assume you submit complete applications — councils will pause the clock if you miss documents.
Requirement
Who issues
Cost
Lead time
ReqCompanies House Ltd
Companies House
£12
Same day
OptMaster Locksmiths Association — Approved Company
MLA
£640/year + £900 assessment
16 weeks (inspection)
ReqDBS check per technician
DBS
£40 per staff
4 weeks
ReqPublic + product + treatment liability + tools-in-transit
Tradesman Saver / Hiscox / Constructaquote
£640–£1,800/year
1 week
ReqEmployer's liability
Broker
£280/year
1 day
ReqVehicle insurance (commercial + tools)
AXA / NIG
£900–£2,400 per van
1 day
OptAnti-Money Laundering (high-value safe sales)
HMRC
£300/year if applicable
8 weeks
ReqICO data protection
ICO
£40–£60/year
1 day
ReqWaste carrier registration (broken locks + cylinders)
Environment Agency
£154/3 years
2 weeks
№ 04 / Build-out timeline
From decision to open in 12 weeks.
01
Phase 0 — Site & MLA
Weeks 1–16- Site + van + livery
- MLA Approved Company application (inspection)
- Insurance + DBS + vehicle setup
02
Phase 1 — Fit-out
Weeks 6–10- Counter + key wall + safe display
- Workshop bench + Silca install
- Van racking + Sortimo install
03
Phase 2 — Stock + tooling
Weeks 8–11- Opening lock + cylinder + key stock
- Auto programmer + transponder stock
- ServiceM8 + cloud phone go-live
04
Phase 3 — Soft launch + contracts
Weeks 10–13- Letting-agent outreach (target 6 contracts in first 90 days)
- GBP + 30 reviews
- MLA badge live on van + shop
05
Phase 4 — Open
Week 13+- 24/7 emergency line live
- Counter 7 days
- Auto + smart-lock service launched
№ 05 / Budget
Realistic startup and monthly cost ranges.
One-off · Startup
Setting up the shop
Lease deposit + 3 months
£2,400 → £8,400
Shopfit + counter + safe display
£8,400 → £18,000
Workshop bench + Silca + engraver
£3,400 → £8,400
Van + livery + racking
£14,000 → £28,000
Van tooling kit (Silca + auto + bypass)
£8,400 → £18,000
Opening stock (locks + cylinders + keys)
£3,400 → £8,400
POS + ServiceM8 + cloud phone
£900 → £2,400
Branding + MLA + licences + insurance
£2,400 → £5,400
Pre-launch marketing + B2B outreach
£900 → £2,400
Working capital (3 months)
£6,400 → £14,000
Typical total
£50.4k–£113.4k
Recurring · Monthly
Keeping the lights on
Rent + service charge
£900 → £4,400
Business rates (after relief)
£0 → £1,400
Vehicle (lease + fuel + insurance)
£640 → £1,800 per van
Utilities
£180 → £420
Stock COGS (28–38%)
£8,400 → £18,000
Wages (locksmith + counter + 1 mobile tech)
£8,400 → £18,000
Cloud phone + ServiceM8 + memberships
£280 → £900
Marketing + B2B outreach
£280 → £1,400
Typical total
£19.1k–£46.3k
№ 06 / Numbers that compound
How a locksmith actually looks on a chart.
Interactive projections rebuilt from real UK operating data — toggle the views to see ramp, mix and weekly load.
12-month revenue ramp
Low vs high scenario (£ monthly)
High Low
Source · NAVIZIX 2026 UK MLA Approved Company cohort (n=24 single + multi-van firms)
№ 07 / First 90 days
Dates that actually matter after opening.
01Day 1
Soft open: 12 counter visits, 2 emergency call-outs, £640 take.
02Day 7
First week: 42 emergency + 280 counter, £14k revenue, 2 letting-agent contracts signed.
03Day 30
Steady: 180 emergency + 1,400 counter, £52k revenue. MLA assessment booked.
04Day 90
Full ramp: £72k/month, 8 contracts (£11k recurring), MLA Approved Company live.
05Day 180
Mature: £92k/month, second van + technician hired, auto-key share at 14%.
№ 08 / What's inside
DNA, route, automations, integrations, benchmarks, advisors — tuned for a locksmith.
02Move
Suggested route
Become MLA Approved Company + DBS-cleared, sign 6–12 letting-agent + landlord contracts (£900–£3,400/mo each), add auto-key cutting + transponder programming (Keyline / Silca), launch a smart-lock + access-control install service (Yale / Aqara / Latch).
03Move
Automations
Emergency call routing (geo-based to nearest van), ETA SMS, payment-on-completion, contract job ticketing, MOT-style annual security audit reminders.
04Move
Integrations
Tradify / ServiceM8 job management, Stripe, Klaviyo, GBP, Yale Smart Living + Aqara dashboards, Xero.
05Move
Benchmarks
Call-outs/day, avg ticket and contract share vs MLA Approved Company cohort.
06Move
Advisors
Encore advisors from Master Locksmiths Association (MLA), ex-Yale / Mul-T-Lock / Banham technical leads.
№ 09 / Stack
Modules used in this playbook.
01DNA Engine02Route Map03Launch Twin04Automation05Verified06Encore
Related playbooks
Owners of a locksmith often run — or cross-sell with — these adjacent operations.
Start with this playbook
14 days free. No credit card.
Full workspace, every module. The locksmith playbook loads on day one. Cancel anytime.
Private preview · Waitlist
3,751 operators in the queue